The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
Water damage may include: | black waterclean watergrey water. |
Work order information may include: | access to work site, including:access and egress pointstiming of accessbudget allocationscompletion times and dateshuman resource requirements to complete the work tasksjob requirements and taskslegislative and local government requirements, including environmental protection requirementsOHS requirements and emergency response proceduresrequirements for working in isolated and remote locationsresource requirements, such as equipment and materialsspecific client requirements, such as:dress and presentation requirementsrelationships with other activitiesuse of signage and barrierswork scheduleswork site contact persons. |
Company requirements may include: | business and performance plansclient communication proceduresclient confidentiality proceduresclient service standardscommunication channels and reporting procedurescompany goals, objectives, plans, systems and processescompany issued identification badge, card or passcompany policies and procedures, including:access and equity policy, principles and practiceOHS policies and procedures, including control proceduresmaintenance procedures for equipment and PPEthose relating to own role, responsibility and delegationwork site access security clearance procedurescompany service standardsdress and presentation requirementsduty of care, code of conduct, and code of ethicsemergency response and evacuation proceduresemployer and employee rights and responsibilitiesenvironmental protection requirementspersonnel practices and guidelinesquality and continuous improvement processes and standardsrecords and information systems and processestraining materials (induction, refresher and new skills)use of contractors. |
Appropriate persons may include: | clientscolleaguesmanagerspersons in control of work sitessupervisors. |
Hazards may include: | allergic reactions to chemicals and equipment, including latex allergiesbiological and animal wastebites and stingsblood and blood-stained productsconfined and restricted spacescontaminated clothing, materials and equipmentdamaged or inappropriate equipmentdust and fibreselectrical hazards arising from:cableselectrical fittings:switcheslightsuntested electrical equipmentfatiguefiregasheightsinadequate lighting and ventilationinfectious and zoonotic diseases, such as:Q feverscabiesmobile equipment and vehicle hazards around plant and vehiclesmoving or unguarded machinery and partsnoiseoccupational violence and bullyingpoor personal hygiene practicesspill, splash and sprayrelease of substances with negative environmental impactsynergistic chemical reactions, such as:hazardous incompatibilityreactivity syringes or other sharpsultraviolet lightunsafe manual-handling techniques, including awkward and repetitive posturesunsafe underfoot conditions, such as slippery, uneven and rough surfacesunrestricted people accesswaste and waste disposalwork in extremes of temperaturework in unfamiliar, isolated or remote environments. |
Legislative requirements may include: | Australian standards, quality assurance and certification requirementsaward and enterprise agreementsindustry advisory standards and codes, such as:building codesdangerous goods codesrelevant commonwealth, state and territory legislation and local government regulations that affect company operation, including:anti-discrimination and diversity policieschemical controlschemical registers and manifestsconsumer protectionenergy conservationenvironmental protectionequal employment opportunityfreedom of informationindustrial equipment certificates of competency or licencesindustrial relationsOHS Acts and regulationsprivacypublic healthtrade practiceswater conservationworkplace consultative arrangements. |
Occupational health and safety (also known as workplace health and safety) requirements may relate to: | allergic reactions, such as contact dermatitiscommunication devices for remote and isolated locations, such as:mobile phonetwo-way radiodermatoxicological control and prevention measuresemergency procedures for eye and skin contact, inhalation and ingestion of toxic substanceshazard identification and risk assessment mechanismshealth surveillance and monitoring, such as regular blood testinghierarchy of hazard control proceduresinjury and dangerous occurrence reporting maintaining clear access waysnational and industry standards and codes of practiceOHS control procedures, such as:health and safety plansjob plansjob safety analysesrisk assessmentssafe operating practices and proceduressafe system of work statementssafe work instructionswork method statementsroutes of entry and potential symptoms of exposure to chemicalssafe work practices for equipment, PPE and chemical storage, including interpretation of:MSDShazardous substance information, such as long latency periodssafety training, induction and refresher trainingselection and use of PPE and clothing appropriate to the hazardultraviolet lightup-to-date electrical test and tag complianceuse of chemicals according to MSDSuse of residual current devicesuse, storage and maintenance of equipment according to manufacturer specifications and equipment operating manuals. |
Carpet may include carpet, mats and rugs made from: | mixed blendsnatural fibres, such as:organic (plant) fibres, such as cotton and sisalsilkwoolsynthetic fibres, such as:acrylicnylonpolyesterpolypropylene. |
Cleaning techniques may include: | pre-sprayingrotary scrubbingspot cleaningusing extraction toolvacuuming to prepare work site. |
Personnel may include: | client’s staff memberscolleaguesgeneral publicvenue, facility, or shopping centre staff and/or management. |
Equipment may include: | carpet-cleaning bonnets and hand bonnetscarpet-drying equipment, such as air moverscarpet groomerscloths, such as towellingdehumidification equipmentdrying chartsextraction toolsgarbage binshygrometersmeasuring equipment, such as jugs and cupsmoisture detection equipmentmopsplastic coasters or polystyrene blockspsychrometric evaluation chartssafety signagescrapers and spatulasselected tools and hand toolsspongesspray equipmentstair toolstrigger sprayerswaste recovery tankswet vacuum systems, such as:self-containedvehicle-mounted. |
Chemicals may include: | acid cleanersalkaline cleanersantimicrobiallow environmental-impact chemicalsneutral cleanerssolvent cleanersspecialised cleaners. |
Personal protective equipment may include: | ear muffs and plugsgloves, such as non-permeablehigh-visibility vests and clothingoveralls and other protective clothingrespiratorssafety glasses or gogglessafety shoessplash-proof face maskssun protectiontongsultraviolet protectionwet-work clothing. |
Manufacturer specifications may include: | equipment operating manualsinstructional guidesMSDSother resources supplied by the manufacturer, such as:laminated cardsnoticeswall postersproduct labelssafety instructions pre-printed on equipment. |
Signage and barriers may include: | physical barriers and restraints erected to restrict access to a sitesigns complying with legislative requirements and Australian standards, warning of danger or adverse conditions, including:cleaning in progresshazardous chemicals in use or present in work area. |
Work restrictions may include: | amount of cleaning anticipatedclient activityemployee level of literacy and/or communication skillsfaulty or inappropriate equipmentsite accessibilitysite hazardsskills of the work unit or teamstaffing resourcestime limitations. |
Soil types may be wet or dry and include: | beveragescigarette buttsdustfoodgravelheavy dirt build-uphospital wasteindustrial and/or chemical wasteliquidsoilpaperrainwaterstonessyringestar. |
Waste may be either solid or liquid and include: | chemicals past expiry datelittermachine or vehicle exhaust emissionsobsolete equipmentpackagingsoilused containersused or contaminated PPEused or unused chemicals. |
Environmental requirements may include: | clean-up, containment and isolationcompany policies and guidelinesemergency chemical spill control measuresenvironmental protection agency and requirements of government departments, such as:agricultureemergency servicesnational parks and wildlifehazardous materials handlinglocal government regulations and by-lawslow-energy carpet-cleaning methodslow environmental-impact chemicalslow-moisture cleaning methodslow water-use equipment and other water-efficient cleaning methodsnon-chemical carpet-cleaning methods. |